Savaspin Terms of Service

This agreement frames every English-language account opened on savaspin-dk.com from Denmark. In other words, by ticking the registration box you confirm that each clause below is understood and accepted in full. Terdersoft B.V. and Interdersoft Limited act as joint operators under Curaçao eGaming Licence No. 152341. Moreover, the brand is not authorised by Spillemyndigheden, so the contract below is the primary consumer safeguard for Danish residents; therefore, a careful first read is strongly advised.

Governing Law and Dispute Resolution

The contract you accept here is governed by the laws of Curaçao, because that is where our master licence is issued. Consequently, the Gaming Control Board of Curaçao handles regulator-level grievances, and Danish courts are not the primary venue for bonus or cashier disputes. However, nothing in this clause removes the mandatory consumer rights granted to you by Danish and EU statute; in fact, those rules continue to apply in parallel. In summary, the operator agrees to work in good faith towards a fair outcome inside the licence framework.

Our escalation ladder prioritises dialogue over litigation, because informal talks usually produce faster results. First, open a ticket with [email protected]; next, request a written final position; finally, escalate through the options listed below. Furthermore, we log every complaint and share file references with the compliance desk for fairness checks. As a result, even unresolved tickets create a paper trail that supports any later regulator review.

• Internal desk: open a ticket with [email protected] and keep the username, timestamps and screenshots in a single thread.
• Regulator route: file a complaint with the Curaçao Gaming Control Board, quoting Licence No. 152341 and the internal ticket identifier.
• EU consumer route: Danish residents may raise cross-border issues with the European Consumer Centre Denmark (forbrugereuropa.dk) and the EU ODR portal.

General Conditions and Eligibility

Savaspin welcomes account holders who clear age, residency and identity filters. Specifically, the minimum age is 18 years on the day you register, and some territories tighten the bar to 21+. In addition, residents of closed markets such as the United States, France and Dutch dependencies cannot create an account. Falsified birth dates or residency claims lead to an instant freeze and forfeiture of the entire balance, because such conduct is treated as fraud under the AML rulebook.

Only one live profile is allowed per natural person, household and shared IP. Consequently, a duplicate profile opened from the same router or device fingerprint is suspended without warning. Also, every datapoint entered at sign-up must mirror the documents uploaded later during KYC. Therefore, a mismatch between your application form and passport photo can trigger a full file audit and temporarily suspend cashier access.

Account Registration and Identity Checks

Every Savaspin account passes an identity review before the first withdrawal. Furthermore, the review is mandatory under anti-money-laundering duties baked into the Curaçao licence. The process protects Danish players from identity theft and shields the platform from fraudulent flows. Therefore, sending documents early shortens later cashout times and unlocks the full cashier feature set.

Required KYC Documents

No payout leaves the cashier until the compliance desk clears the file. Specifically, three document families form the standard verification pack, and an extra source-of-funds declaration kicks in above certain thresholds.

• Photo identification: a valid passport, Danish driving licence or EU national ID card showing your legal name and date of birth clearly.
• Proof of address: a utility bill, bank statement or municipal letter dated within the past three months and naming you at a Danish residential address.
• Payment ownership proof: a photo of the card or e-wallet screen used at deposit, with the middle eight digits masked for your own protection.
• Source of funds: a payslip, tax return or notarised declaration is requested when cumulative deposits cross €2,000 inside thirty days.

Upload the files through the dashboard widget, or forward them to [email protected]. In most cases the compliance desk clears submissions within forty-eight business hours; however, edge cases with missing data take longer. Unverified profiles cannot withdraw, claim selected bonuses or unlock higher deposit tiers. Nevertheless, a KYC hold is not a closure — the balance remains untouched while the review runs its course.

Deposits, Withdrawals and Processing Times

Savaspin supports a curated list of payment rails, because each rail carries its own floors, ceilings and settlement windows. For instance, crypto channels clear faster than card-based routes because they skip intermediary banks. The table below summarises the key cashier thresholds Danish account holders should learn before their first deposit.

AML Screening and the 15–18 Batch Window

Cashouts at Savaspin move through a scheduled monthly batch that opens on the fifteenth and closes on the eighteenth. Therefore, a request filed on the nineteenth waits for the next calendar cycle. In addition, your KYC file has to be green before the window opens; otherwise, the payout slips to the following month. Before the first payout, deposited funds must be wagered at least three times; for example, a €100 top-up calls for €300 in total turnover before withdrawal. This AML lock applies once per account, and later cashouts follow the standard VIP ceilings only.

E-Wallet Restrictions

Accounts funded through Skrill or Neteller are excluded from every bonus campaign under the studio’s anti-fraud protocol. However, real-money play from these wallets remains available; only welcome and reload offers are withheld. Furthermore, jackpot wins above the monthly ceiling are paid in instalments across consecutive batches, and the finance desk issues a written schedule inside five business days. As a result, transparency around large wins is built into the contract rather than handled case by case.

Bonus Terms and Promo Codes

Savaspin runs a rotating bonus menu, and each offer travels with its own small print. Reading the terms before the claim button is the simplest way to turn bonus credit into cashable balance. Moreover, abusing a promotion voids the offer and opens an account audit. The live registration code is 50HIGH / RELDAY, which unlocks fifty no-deposit spins alongside the three-tier welcome match.

Wagering Requirements and Max Bet

Most reload offers carry a wagering requirement of x40 on the bonus amount. In contrast, the welcome package applies a softer x35 multiplier to reward first-week commitment. Consequently, only bonus-funded stakes count toward the target unless the promotion states otherwise. In addition, the maximum bet allowed while a bonus is active is €5 per spin or hand; bigger wagers invalidate the offer automatically and the compliance desk can revoke winnings generated in breach.

Game Contribution by Category

Games contribute to the wagering target at different rates. Specifically, the list below governs the welcome package and each standard reload promotion available to Danish accounts.

Validity and Cashout Caps

Bonus credit and linked free spins expire seven days after they land on the balance. Consequently, unmet wagering inside that window forfeits both the bonus and its attached winnings. Moreover, winnings produced by a match bonus are capped at ten times the bonus amount; for example, a €100 bonus allows up to €1,000 in cashable bonus wins. Specifically for free-spin offers, the cap is €75 per promotion, and free-spin winnings land as bonus balance until cleared through wagering.

Bonus Abuse Clauses

The compliance desk tracks accounts for bonus abuse patterns. For instance, low-risk zero-sum wagering that is designed only to clear the target, or duplicate profiles chasing the same welcome deal, triggers an immediate review. In serious cases, moreover, we void the bonus, freeze attached winnings and close the account without a release of bonus-derived funds. Nevertheless, genuine play inside the published rulebook is always honoured in full.

Responsible Gambling Tools

Responsible gaming sits at the core of the Savaspin contract. Therefore, every account ships with a toolkit that lets you shape spending, session length and exposure to risk. In addition, the full catalogue of limits, reality checks and self-exclusion flows is detailed on the dedicated responsible-gaming page cross-linked from the footer. Danish players also retain direct access to StopSpillet (+45 70 22 28 25) and Center for Ludomani through the same page.

Prohibited Activities

Certain behaviours breach the Savaspin code of conduct and trigger immediate termination. Moreover, confirmed breaches can void the balance and lead to referrals to law enforcement. The categorical red lines for Danish accounts are listed below.

• Multi-accounting: opening a second profile on the same household, device or IP to farm bonuses or bypass limits.
• Chargeback fraud: disputing legitimate deposits with the card issuer after the funds have entered play.
• VPN abuse: masking a closed-market location in order to access the cashier from a restricted jurisdiction.
• Bots and scripts: running automation, AI agents or macro tools that simulate human play on the platform.
• Collusion: teaming with other players to secure an unfair edge in poker or live-dealer rooms.
• Platform interference: probing or tampering with site code, APIs or game clients in any form.

Intellectual Property Rights

Every asset published on savaspin-dk.com — for example, text, imagery, logos, game interfaces and proprietary software — belongs to Savaspin, Terdersoft B.V. or Interdersoft Limited, or is licensed from third-party rights holders. Therefore, copying, redistributing or building derivative works from any portion of the site is forbidden without prior written consent. Scraping RTP tables or replicating the visual design for commercial use is treated as a particularly serious breach. Nevertheless, private non-commercial sharing of public-page links requires no permission at all.

Changes to These Terms

This rulebook can shift when legislation, payment rules or platform mechanics evolve. Consequently, Savaspin may amend any clause, and the revised text takes effect from the publication date stamped at the top of the page. Moreover, material changes — for example, a new AML threshold or a revised bonus cap — are announced by email to every active account at least seven days in advance. Continued use of the platform after that window indicates acceptance of the new version in full.

Minor edits such as typo fixes or clarifying rewrites do not trigger a formal notification, because the legal substance is untouched. However, a version history lives at the foot of the page so that curious players can verify the trail of amendments. In addition, the support desk can email a redline of any specific change on request, which helps members who signed up years ago understand what has shifted since. In summary, the operator favours transparency over silent revisions, even on low-impact updates.

If you disagree with a revised clause, you retain the right to close the account and request a full withdrawal of the real-money balance. Specifically, such a closure triggers the standard KYC check and the usual batch-processing window rather than any punitive delay. Furthermore, the welcome-bonus clause is explicitly excluded from retroactive effect, because locking the original rules protects players who claimed before the amendment. As a result, every update respects both backward commitments and forward flexibility.